Account and data
Delete your Bayatna account.
This page is for the Bayatna customer app and the Bayatna OPS partner app, both published by Bayatna Services LLC.
In the app
- Open the Bayatna app (or Bayatna OPS) and sign in.
- Go to Profile, then Settings.
- Tap Delete account and confirm.
Can’t sign in? Use the form on this page instead.
By email
Email info@bayatna.com from the address on your account, with the mobile number you signed up with.
What we delete
- Your profile: name, mobile number, email and photo
- Saved addresses and location pins
- Messages with pros and support
- Partners: ID photos, selfie, licences, work photos and bank details
What we keep, and for how long
- Invoices and payment records, for as long as Qatari tax and commercial law requires (up to 10 years)
- Records of an open dispute or safety report, until it’s resolved
- Reviews you left, shown without your name
We confirm every request from the mobile number on the account, then complete it within 30 days. You can also ask us to delete only some of your data, without closing your account. Details are in our privacy policy.
Request deletion
Request received.
We’ve emailed you a confirmation. We’ll verify the request from your mobile number and complete it within 30 days.